Privacy Policy

Last updated: February 4, 2025

1. Introduction

This Privacy Policy explains how texly.chat ("we", "us", "our") collects, uses, and protects your personal information when you use our AI chat platform.

2. Information We Collect

2.1 Personal Information

• Email address
• Display name
• Profile information
• Payment information
• Authentication data (Google/GitHub)

2.2 Chat Data

• Chat histories
• AI interactions
• User preferences
• Custom settings
• Usage patterns

2.3 Technical Data

• IP address
• Browser type
• Device information
• Cookies and similar technologies
• Performance metrics

3. How We Use Your Information

We use collected information to:

• Provide and maintain the AI chat service
• Process payments and subscriptions
• Improve our AI models and responses
• Send service updates and notifications
• Provide customer support
• Prevent fraud and abuse
• Personalize your experience

4. Data Storage and Security

4.1 Storage

• We use Supabase for secure data storage
• Chat histories are encrypted and securely stored
• Payment information is processed by Paddle (PCI-DSS Level 1 certified)

4.2 Security Measures

• End-to-end encryption for chat data
• Regular security audits and testing
• Strict access controls and monitoring
• PCI-DSS compliance for payments
• Multi-factor authentication options
• Regular data backups

5. Data Sharing

We share data with:

• Paddle for payment processing
• Service providers (hosting, analytics)
• AI model providers (anonymized data only)
• When required by law enforcement
• With your explicit consent

6. Your Rights

You have the right to:

• Access your chat history and personal data
• Request data correction or deletion
• Export your chat data
• Opt out of data collection
• Delete your account
• Opt out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and security
• User preferences
• Analytics and performance
• Service improvement
• Session management

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children.

9. International Data Transfers

Your data may be processed globally. We ensure appropriate safeguards are in place.

10. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notification.

11. Contact Information

For privacy-related inquiries:

• Email: team@texly.chat
• Website: https://texly.chat