Frequently Asked Questions

Last updated: February 4, 2025

1. General Questions

What is texly.chat?

texly.chat is an advanced AI chat platform that provides access to multiple AI models for intelligent conversations and assistance.

Which AI models are supported?

We support major AI models including:

• GPT-4
• Claude
• Gemini
• Llama
• Mistral
• And more

Is there a free tier?

Yes, we offer a free tier with limited messages per month. Premium subscriptions are available for increased usage and advanced features.

2. Account & Security

How do I create an account?

You can sign up using:

• Google account
• GitHub account
• Email verification

Is my data secure?

Yes, we implement industry-standard security measures including:

• End-to-end encryption
• Secure data storage with Supabase
• Regular security audits
• Multi-factor authentication options

3. Features & Usage

What can I do with texly.chat?

• Have intelligent conversations with multiple AI models
• Switch between different AI personalities
• Save and organize chat histories
• Share chat snippets
• Customize AI behavior and responses

Are there usage limits?

• Free tier: Limited messages per month
• Premium tiers: Higher message limits and priority access
• Enterprise: Custom limits available

4. Billing & Subscription

What are the pricing tiers?

• Free: Basic access
• Pro: $9/month (unlimited messages)
• Enterprise: Custom pricing

How do I cancel my subscription?

You can cancel anytime through:

• Account dashboard
• Email support
• No long-term commitments required

5. Technical Support

How do I get help?

• Email: team@texly.chat
• In-app support chat
• Documentation and guides

What browsers are supported?

All modern browsers including:

• Chrome
• Firefox
• Safari
• Edge

6. Privacy & Data

How is my data handled?

• Chat histories are encrypted
• Personal data is protected
• Option to delete account and data
• No data sharing with third parties

Can I export my data?

Yes, you can export:

• Chat histories
• Account information
• Usage statistics

7. Contact Information

For any other questions:

• Email: team@texly.chat
• Website: https://texly.chat